Support

For assistance, contact technical support toll free at: 1.888.288.8721 or email: tech@avt-usa.com

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Tech Tips

Installation & Configuration:

Time Settings: Configuring the DVR time setting

Zoom Camera Settings: Custom Settings and Factory Defaults

Event Switch Installation: Instructions for installing and activating Event Switch

Video Switcher: Installation of the Video Switcher

Installation of the DVR Heater: Wiring diagram and instructions for installing the DVR heater

IP Set-up Options: Tips on connecting the RoadRunner  to a laptop or a LAN network

Standard Control Panel: Wiring diagram for the installation of the two button alarm panel

Recording a Single Audio Source to Multiple Cameras: Recording a single microphone to more than one camera

Email Notification Setup: Configuring the RoadRunner DVR to send email notification based on events, camera obstructions, etc. 


Basic Operation:

Saving / Printing the Event Log: How to view, save and / or print the Event Log from the RAS.

Choosing the Correct Camera Lens: Tips on determining the correct lens type based on field and angle of view

Saving Video Directly to Disk: Using DLA Software, you can now easily save video directly to a CD or DVR 


Troubleshooting:

Microsoft® Windows Vista™ Hard Disk Drive Detection Issues: How to connect to an HDD using Windows Vista™.

Playback Display Issues: How to adjust the video format settings to correct Minibank video playback.

MPEG-4 Video Codec: Having difficulties saving an AVI format file? How to determine if the video codec is installed properly.

Operating & Instruction Manuals

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Software

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Firmware

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Repair Request

Click Here for Return Authorization

Contact Technical Support

Toll Free 1.888.288.8721
or email:
tech@avt-usa.com

Warranty Information

Click Here for Warranty and Return Information